Privacy Policy
Effective Date: March 20th, 2026
Who we are
Rain Gutter Guyz (“Rain Gutter Guyz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through raingutterguyz.com and raingutterguys.com (collectively the “Site”), our forms, phone calls, emails, and text messaging services.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you. By using our Site or communicating with us, you agree to the practices described in this Privacy Policy.
For additional terms governing use of this Site, please review our Terms of Service.
Website Domains
Rain Gutter Guyz operates multiple website domains, including raingutterguyz.com and raingutterguys.com. References in this Privacy Policy to the “Site” include both domains and any related landing pages, forms, or web properties operated by Rain Gutter Guyz unless otherwise stated.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When you contact us, request an estimate, book service, fill out a form, call us, text us, or otherwise communicate with us, we may collect:
- Name
- Phone number
- Email address
- Property address or service address
- City, ZIP code, and project location details
- Service details and project notes
- Photos, files, or documents you choose to send
- Any other information you voluntarily provide
B. Automatically Collected Information
When you visit the Site, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date/time stamps
- Clickstream and usage data
- Cookie and similar tracking technology data
C. Advertising and Analytics Information
We may use analytics tools, ad pixels, call-tracking tools, and similar technologies that collect information about how users interact with our Site and ads.
2. How We Use Information
We may use your information to:
- Provide estimates, appointments, services, and customer support
- Respond to inquiries and communicate with you
- Schedule visits and send reminders
- Send service updates, confirmations, and follow-ups
- Improve our website, customer experience, and services
- Maintain records and internal business operations
- Detect, prevent, or investigate fraud, abuse, spam, or security issues
- Comply with legal obligations
- Market our services where permitted by law and where appropriate consent has been obtained
3. SMS/Text Messaging Privacy
If you provide your mobile number and consent to receive text messages from us, we may send you conversational, informational, appointment-related, or promotional text messages depending on the consent you provide.
By opting in to text messages from Rain Gutter Guyz, you understand and agree that:
- Message frequency may vary
- Message and data rates may apply
- You can reply STOP at any time to opt out
- You can reply HELP for assistance or contact us at (714) 707-4757 or service@raingutterguyz.com
Important Mobile Privacy Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platform providers, or subcontractors that help us deliver messaging and business operations, and only to the extent necessary to provide those services. This is the type of language carriers and providers commonly expect in an A2P-compliant privacy disclosure.
We may retain records of opt-in and opt-out activity, message logs, and related consent information to document compliance and manage communications.
4. How We Collect SMS Consent
We may collect consent to send text messages through one or more of the following methods:
- Website contact or estimate request forms
- Checkbox-based online forms
- Verbal consent during phone calls or in person
- Written or paper forms
- Direct text initiation by the customer
- Other lawful consent methods permitted by applicable law
Where required, marketing text messages are sent only after appropriate consent has been obtained.
5. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to:
- Operate the Site
- Remember preferences
- Measure traffic and performance
- Understand user behavior
- Improve content and advertising
- Support remarketing and ad attribution
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
6. Sharing of Information
We do not sell your personal information for money.
We may share information in the following situations:
- With website hosts, CRM providers, call tracking platforms, analytics tools, SMS platforms, payment processors, or other service providers that help operate our business
- With contractors, technicians, or subcontractors when needed to provide requested services
- In connection with legal obligations, court orders, subpoenas, or regulatory requests
- To protect our rights, customers, Site, personnel, or the public
- In connection with a merger, sale, restructuring, or asset transfer
Any sharing is limited to what is reasonably necessary for the applicable purpose.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Maintain business and tax records
- Resolve disputes
- Enforce agreements
- Meet legal, regulatory, or compliance requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
You may:
- Contact us to update or correct your information
- Ask to stop marketing emails by using the unsubscribe link where available
- Opt out of text messages by replying STOP
- Contact us regarding privacy questions or requests
Depending on your state, you may also have additional privacy rights under applicable law.
10. Third-Party Websites and Services
This Site may contain links to third-party websites, tools, financing providers, maps, scheduling platforms, review platforms, social media pages, or other services not controlled by us. We are not responsible for the privacy or data practices of those third parties.
11. Children’s Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.
12. AI-Assisted Content Transparency
To improve the speed, clarity, and usefulness of our website, certain content on this Site may be created, refined, or assisted by artificial intelligence tools. However, all service-related content, educational content, and business information is reviewed for reasonableness and accuracy by Rain Gutter Guyz personnel, including licensed or qualified personnel where applicable, before publication or use.
AI-assisted content is provided for general informational purposes only and should not be relied on as a substitute for a project-specific inspection, estimate, scope review, or professional recommendation.
13. State-Specific Privacy Rights
If you are a resident of a state with applicable privacy laws, you may have rights regarding access, deletion, correction, or limitation of certain personal information, subject to lawful exceptions. To make a request, contact us using the information below.
We may take reasonable steps to verify your identity before processing requests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Rain Gutter Guyz
17141 Harbor Bluffs Cir Unit A, Huntington Beach, CA 92649
Email: service@raingutterguyz.com
Phone: (714) 707-4757
Please also review our Terms of Service.